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Refund Policy
Updated: 05.01.2026
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All Rose Water & Co. products are made-to-order, which helps us reduce overproduction and waste.
Therefore:
• We do not offer returns or exchanges for wrong sizes or buyer’s remorse
• However — if your item arrives damaged or incorrect, please contact us to discuss a replacement
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Damaged / Incorrect Items:
Please email us within 14 days of delivery with:
• Order number
• Photo of the issue
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We'll take care of you within 2 -- 7 business days of your initial email
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Any contact about a return after said 14-day window does not qualify under our Refund Policy
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