Refund Policy

Updated: 11.01.2025

All Rose Water & Co. products are made-to-order, which helps us reduce overproduction and waste.

Therefore:

• We do not offer returns or exchanges for wrong sizes or buyer’s remorse

• However — if your item arrives damaged or incorrect, please contact us to discuss a replacement

Damaged / Incorrect Items

Please email us within 14 days of delivery with:

• Order number

• Photo of the issue

We'll take care of you within 3-5 business days of your initial email

Any contact about a return after said 14-day window does not qualify under our Refund Policy